{"id":2750,"date":"2025-06-23T09:36:40","date_gmt":"2025-06-23T14:36:40","guid":{"rendered":"https:\/\/surfxperience.pe\/?page_id=2750"},"modified":"2026-02-13T12:43:12","modified_gmt":"2026-02-13T17:43:12","slug":"libro-de-reclamaciones","status":"publish","type":"page","link":"https:\/\/surfxperience.pe\/en\/libro-de-reclamaciones\/","title":{"rendered":"Libro de reclamaciones"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2750\" class=\"elementor elementor-2750\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"e-con-top elementor-element elementor-element-5ec0b30c e-flex e-con-boxed e-con e-parent\" data-id=\"5ec0b30c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-295efe3d elementor-widget__width-inherit elementor-widget elementor-widget-heading\" data-id=\"295efe3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Libro de <span>reclamaciones<\/span><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-29b3cb9a u-last-p-margin elementor-widget elementor-widget-text-editor\" data-id=\"29b3cb9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>SURF XPERIENCE<\/strong><br \/><strong>RUC:<\/strong> 20611066784<br \/><strong>Direcci\u00f3n:<\/strong> calle Jos\u00e9 G\u00e1lvez 974 Urbanizaci\u00f3n. Santa cruz, Miraflores<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6df725f9 elementor-widget elementor-widget-heading\" data-id=\"6df725f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Fecha: 7 de May, 2026 8:57AM<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"e-con-top elementor-element elementor-element-15c449d1 e-flex e-con-boxed e-con e-parent\" data-id=\"15c449d1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2387ea79 elementor-button-align-start elementor-widget__width-inherit elementor-widget elementor-widget-form\" data-id=\"2387ea79\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Libro de reclamaciones\" action=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2750\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"2387ea79\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"Surf Xperience | Libro de reclamaciones\" \/>\n\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"queried_id\" value=\"2750\"\/>\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_415f1ff elementor-col-100\">\n\t\t\t\t\t<h4 class=\"titforrecla\">1. Informaci\u00f3n personal<h4>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-field_bf968a1 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bf968a1\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTipo de documento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"DNI\" id=\"form-field-field_bf968a1-0\" name=\"form_fields[field_bf968a1]\" required=\"required\"> <label for=\"form-field-field_bf968a1-0\">DNI<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"CE\" id=\"form-field-field_bf968a1-1\" name=\"form_fields[field_bf968a1]\" required=\"required\"> <label for=\"form-field-field_bf968a1-1\">CE<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Pasaporte\" id=\"form-field-field_bf968a1-2\" name=\"form_fields[field_bf968a1]\" required=\"required\"> <label for=\"form-field-field_bf968a1-2\">Pasaporte<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"RUC\" id=\"form-field-field_bf968a1-3\" name=\"form_fields[field_bf968a1]\" required=\"required\"> <label for=\"form-field-field_bf968a1-3\">RUC<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_bc923bf elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_bc923bf\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDocumento identidad\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_bc923bf]\" id=\"form-field-field_bc923bf\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"N\u00b0 de documento\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-nombres elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-nombres\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNombres\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[nombres]\" id=\"form-field-nombres\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Nombres\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-apellidos elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-apellidos\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tLast names\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[apellidos]\" id=\"form-field-apellidos\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Last names\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-email elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDepartamento\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before\">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-eicon-caret-down\" viewbox=\"0 0 571.4 571.4\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M571 393Q571 407 561 418L311 668Q300 679 286 679T261 668L11 418Q0 407 0 393T11 368 36 357H536Q550 357 561 368T571 393Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field-textual elementor-size-md\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\">Seleccione un departamento<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Amazonas\">Amazonas<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\u00c1ncash\">\u00c1ncash<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Apur\u00edmac\">Apur\u00edmac<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Arequipa\">Arequipa<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ayacucho\">Ayacucho<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cajamarca\">Cajamarca<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Callao\">Callao<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Cusco\">Cusco<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Huancavelica\">Huancavelica<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Hu\u00e1nuco\">Hu\u00e1nuco<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ica\">Ica<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Jun\u00edn\">Jun\u00edn<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"La Libertad\">La Libertad<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lambayeque\">Lambayeque<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Lima\">Lima<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Loreto\">Loreto<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Madre de Dios\">Madre de Dios<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Moquegua\">Moquegua<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Pasco\">Pasco<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Piura\">Piura<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Puno\">Puno<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"San Mart\u00edn\">San Mart\u00edn<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Tacna\">Tacna<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Tumbes\">Tumbes<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Ucayali\">Ucayali<\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_a4d48d8 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_a4d48d8\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDirecci\u00f3n\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_a4d48d8]\" id=\"form-field-field_a4d48d8\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Direcci\u00f3n\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_cfd0cfa elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_cfd0cfa\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPhone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_cfd0cfa]\" id=\"form-field-field_cfd0cfa\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Phone\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-correo elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-correo\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tCorreo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[correo]\" id=\"form-field-correo\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Correo\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_7c50361 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_7c50361\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tNombre del padre o madre\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_7c50361]\" id=\"form-field-field_7c50361\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Nombre del padre o madre (en caso de menores de edad)\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_a439603 elementor-col-100\">\n\t\t\t\t\t<h4 class=\"titforrecla\">2. Identificaci\u00f3n del bien o servicio contratado<h4>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-number elementor-field-group elementor-column elementor-field-group-field_fc49044 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_fc49044\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMonto reclamado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t<input type=\"number\" name=\"form_fields[field_fc49044]\" id=\"form-field-field_fc49044\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Monto reclamado\" required=\"required\" min=\"\" max=\"\" >\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_c6658e2 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_c6658e2\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n del producto o servicio contratado\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_c6658e2]\" id=\"form-field-field_c6658e2\" rows=\"4\" placeholder=\"Descripci\u00f3n del producto o servicio contratado\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_c13c098 elementor-col-100\">\n\t\t\t\t\t<h4 class=\"titforrecla\">3. Detalle de la reclamaci\u00f3n y pedido del consumidor<h4>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-radio elementor-field-group elementor-column elementor-field-group-reclamoqueja elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-reclamoqueja\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tQueja o reclamo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<div class=\"elementor-field-subgroup  elementor-subgroup-inline\"><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Queja\" id=\"form-field-reclamoqueja-0\" name=\"form_fields[reclamoqueja]\" required=\"required\"> <label for=\"form-field-reclamoqueja-0\">Queja<\/label><\/span><span class=\"elementor-field-option\"><input type=\"radio\" value=\"Reclamo\" id=\"form-field-reclamoqueja-1\" name=\"form_fields[reclamoqueja]\" required=\"required\"> <label for=\"form-field-reclamoqueja-1\">Reclamo<\/label><\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_96fac1f elementor-col-100\">\n\t\t\t\t\t<div class=\"cajaadis1\">\n<span class=\"detallerecque\"><b>RECLAMO:<\/b> Disconformidad relacionada con los productos o servicios.<\/span>\n\n<span class=\"detallerecque\"><b>QUEJA:<\/b> Disconformidad no relacionada a los productos o servicios; o, malestar o descontento respecto a la atenci\u00f3n al p\u00fablico.<\/span><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_9adb4fa elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_9adb4fa\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tDetalle del reclamo\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_9adb4fa]\" id=\"form-field-field_9adb4fa\" rows=\"4\" placeholder=\"Detalle del reclamo\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_d6df748 elementor-col-100 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_d6df748\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tPedido del consumidor\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_d6df748]\" id=\"form-field-field_d6df748\" rows=\"4\" placeholder=\"Pedido del consumidor\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-html elementor-field-group elementor-column elementor-field-group-field_d731c5c elementor-col-100\">\n\t\t\t\t\t<div class=\"cajadis\">\n<span class=\"detalleadi\">* La formulaci\u00f3n del reclamo no impide acudir a otras v\u00edas de soluci\u00f3n de controversias ni es requisito previo para interponer una denuncia ante el INDECOPI.<\/span>\n<span class=\"detalleadi\">* El proveedor deber\u00e1 dar respuesta al reclamo en un plazo no mayor a quince (15) d\u00edas h\u00e1biles.<\/span>\n\n<span class=\"detalleadi\">* Los datos personales ingresados en este formulario ser\u00e1n utilizados por SURF XPERIENCE para procesar su solicitud y cumplir con todos los requisitos legales y contractuales.<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\" id=\"gfnsgee\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Enviar<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Libro de reclamaciones SURF XPERIENCERUC: 20611066784Direcci\u00f3n: calle Jos\u00e9 G\u00e1lvez 974 Urbanizaci\u00f3n. Santa cruz, Miraflores<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2750","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.2 (Yoast SEO v25.2) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Surf Xperience | Libro de reclamaciones<\/title>\n<meta name=\"description\" content=\"Clases de surf en Lima para todas las edades. Aprende a surfear en las mejores playas del Per\u00fa\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/surfxperience.pe\/en\/libro-de-reclamaciones\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Surf Xperience | Libro de reclamaciones\" \/>\n<meta property=\"og:description\" content=\"Clases de surf en Lima para todas las edades. Aprende a surfear en las mejores playas del Per\u00fa\" \/>\n<meta property=\"og:url\" content=\"https:\/\/surfxperience.pe\/en\/libro-de-reclamaciones\/\" \/>\n<meta property=\"og:site_name\" content=\"Surf Xperience\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-13T17:43:12+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/surfxperience.pe\/wp-content\/uploads\/2025\/06\/Yoast-surf.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1536\" \/>\n\t<meta property=\"og:image:height\" content=\"715\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/surfxperience.pe\/libro-de-reclamaciones\/\",\"url\":\"https:\/\/surfxperience.pe\/libro-de-reclamaciones\/\",\"name\":\"Surf Xperience | Libro de reclamaciones\",\"isPartOf\":{\"@id\":\"https:\/\/surfxperience.pe\/#website\"},\"datePublished\":\"2025-06-23T14:36:40+00:00\",\"dateModified\":\"2026-02-13T17:43:12+00:00\",\"description\":\"Clases de surf en Lima para todas las edades. Aprende a surfear en las mejores playas del Per\u00fa\",\"breadcrumb\":{\"@id\":\"https:\/\/surfxperience.pe\/libro-de-reclamaciones\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/surfxperience.pe\/libro-de-reclamaciones\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/surfxperience.pe\/libro-de-reclamaciones\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\/\/surfxperience.pe\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Libro de reclamaciones\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/surfxperience.pe\/#website\",\"url\":\"https:\/\/surfxperience.pe\/\",\"name\":\"Surf Xperience\",\"description\":\"Aprende a surfear en las mejores playas del Per\u00fa\",\"publisher\":{\"@id\":\"https:\/\/surfxperience.pe\/#organization\"},\"alternateName\":\"Surf Xperience\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/surfxperience.pe\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/surfxperience.pe\/#organization\",\"name\":\"Surf Xperience\",\"alternateName\":\"Surf Xperience\",\"url\":\"https:\/\/surfxperience.pe\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/surfxperience.pe\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/surfxperience.pe\/wp-content\/uploads\/2025\/04\/logo.svg\",\"contentUrl\":\"https:\/\/surfxperience.pe\/wp-content\/uploads\/2025\/04\/logo.svg\",\"width\":945,\"height\":391,\"caption\":\"Surf Xperience\"},\"image\":{\"@id\":\"https:\/\/surfxperience.pe\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.instagram.com\/surfxperienceschool\/\",\"https:\/\/www.tiktok.com\/@surfxperienceschool\"],\"publishingPrinciples\":\"https:\/\/surfxperience.pe\/politica-de-privacidad\/\",\"ownershipFundingInfo\":\"https:\/\/surfxperience.pe\/terminos-y-condiciones\/\",\"actionableFeedbackPolicy\":\"https:\/\/surfxperience.pe\/terminos-y-condiciones\/\",\"correctionsPolicy\":\"https:\/\/surfxperience.pe\/politica-de-privacidad\/\",\"ethicsPolicy\":\"https:\/\/surfxperience.pe\/terminos-y-condiciones\/\",\"diversityPolicy\":\"https:\/\/surfxperience.pe\/terminos-y-condiciones\/\",\"diversityStaffingReport\":\"https:\/\/surfxperience.pe\/politica-de-privacidad\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Surf Xperience | Libro de reclamaciones","description":"Clases de surf en Lima para todas las edades. Aprende a surfear en las mejores playas del Per\u00fa","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/surfxperience.pe\/en\/libro-de-reclamaciones\/","og_locale":"en_US","og_type":"article","og_title":"Surf Xperience | Libro de reclamaciones","og_description":"Clases de surf en Lima para todas las edades. Aprende a surfear en las mejores playas del Per\u00fa","og_url":"https:\/\/surfxperience.pe\/en\/libro-de-reclamaciones\/","og_site_name":"Surf Xperience","article_modified_time":"2026-02-13T17:43:12+00:00","og_image":[{"width":1536,"height":715,"url":"https:\/\/surfxperience.pe\/wp-content\/uploads\/2025\/06\/Yoast-surf.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/surfxperience.pe\/libro-de-reclamaciones\/","url":"https:\/\/surfxperience.pe\/libro-de-reclamaciones\/","name":"Surf Xperience | Libro de reclamaciones","isPartOf":{"@id":"https:\/\/surfxperience.pe\/#website"},"datePublished":"2025-06-23T14:36:40+00:00","dateModified":"2026-02-13T17:43:12+00:00","description":"Clases de surf en Lima para todas las edades. Aprende a surfear en las mejores playas del Per\u00fa","breadcrumb":{"@id":"https:\/\/surfxperience.pe\/libro-de-reclamaciones\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/surfxperience.pe\/libro-de-reclamaciones\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/surfxperience.pe\/libro-de-reclamaciones\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/surfxperience.pe\/"},{"@type":"ListItem","position":2,"name":"Libro de reclamaciones"}]},{"@type":"WebSite","@id":"https:\/\/surfxperience.pe\/#website","url":"https:\/\/surfxperience.pe\/","name":"Surf Xperience","description":"Aprende a surfear en las mejores playas del Per\u00fa","publisher":{"@id":"https:\/\/surfxperience.pe\/#organization"},"alternateName":"Surf Xperience","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/surfxperience.pe\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/surfxperience.pe\/#organization","name":"Surf Xperience","alternateName":"Surf Xperience","url":"https:\/\/surfxperience.pe\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/surfxperience.pe\/#\/schema\/logo\/image\/","url":"https:\/\/surfxperience.pe\/wp-content\/uploads\/2025\/04\/logo.svg","contentUrl":"https:\/\/surfxperience.pe\/wp-content\/uploads\/2025\/04\/logo.svg","width":945,"height":391,"caption":"Surf Xperience"},"image":{"@id":"https:\/\/surfxperience.pe\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.instagram.com\/surfxperienceschool\/","https:\/\/www.tiktok.com\/@surfxperienceschool"],"publishingPrinciples":"https:\/\/surfxperience.pe\/politica-de-privacidad\/","ownershipFundingInfo":"https:\/\/surfxperience.pe\/terminos-y-condiciones\/","actionableFeedbackPolicy":"https:\/\/surfxperience.pe\/terminos-y-condiciones\/","correctionsPolicy":"https:\/\/surfxperience.pe\/politica-de-privacidad\/","ethicsPolicy":"https:\/\/surfxperience.pe\/terminos-y-condiciones\/","diversityPolicy":"https:\/\/surfxperience.pe\/terminos-y-condiciones\/","diversityStaffingReport":"https:\/\/surfxperience.pe\/politica-de-privacidad\/"}]}},"_links":{"self":[{"href":"https:\/\/surfxperience.pe\/en\/wp-json\/wp\/v2\/pages\/2750","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/surfxperience.pe\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/surfxperience.pe\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/surfxperience.pe\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/surfxperience.pe\/en\/wp-json\/wp\/v2\/comments?post=2750"}],"version-history":[{"count":58,"href":"https:\/\/surfxperience.pe\/en\/wp-json\/wp\/v2\/pages\/2750\/revisions"}],"predecessor-version":[{"id":2824,"href":"https:\/\/surfxperience.pe\/en\/wp-json\/wp\/v2\/pages\/2750\/revisions\/2824"}],"wp:attachment":[{"href":"https:\/\/surfxperience.pe\/en\/wp-json\/wp\/v2\/media?parent=2750"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}